See your organization the way your customers see it. Get Set Services Mystery Shopper program provides you with an accurate and in-depth analysis of your products and your organization as seen through the eyes of your most important audience “your customers”. By increasing customer satisfaction, you’ll notice an enhanced retail relationship with consumers, healthy sales growth and higher profits. Many times there’s an immediate payback.

This service is completely tailored to assess the performance of your organization in several key areas:

• Store appearance
• Telephone procedures
• Customer service
• Product knowledge
• Competitive shopping
• Refund procedures
• Crucial policies and procedures